Historically, the U.S. healthcare system comprised disparate components with minimal coordination and exchange; however, current regulatory and market changes require a realignment of these entities, frequently aligned with quality outcomes. In this course, students learn the characteristics of both operational and health outcomes quality, the variables that affect quality, and how process improvement can include outcomes.
Required Text/Materials
Shaw, P., Carter, D. (2019). Quality and Performance Improvement in Healthcare, (7th ed.). American Health Information Management Association.